FAQ

Request for customized service quotes online for service required. On acceptance of the quote, a booking confirmation would be provided post online payment.

Card Payment can be done online in USD/GBP/EURO 

You will receive the confirmation along with invoice receipt of the service booked after completion of payment. 

Please visit the privacy policy and terms & conditions pages for more details.

To provide the best possible travel solution options also keeping track of connecting flights or other connected events.   

Customer privacy is protected and only non-personally identifiable information is requested on the website 

Please visit the privacy policy and terms & conditions pages for more details.

If the requested service is cancelled 24 hours prior to the service timing, no cancellation fee will be charged. However, a bank service fee of up to 3 % of the total transaction amount is deducted.

If the requested service is cancelled less than 24 hours prior to the service but more than 12 hours prior to the service requested,  a cancellation fee of 50% will be charged.  Also, a bank service fee of up to 3 % of the total transaction is deducted.

If the requested service is cancelled less than 12 hours prior to the service booked, we would follow a no refund policy. 

Please visit the privacy policy terms & conditions pages for more details.

All instructions will be provided 24 before the service time

Please visit the privacy and terms & conditions pages for more details.

The Chauffeur will be informing the dispatcher and alternative arrangements will be made before the arrival/ departure service time.

Please visit the privacy and terms & conditions pages for more details.

You need to call the chauffeur with detail of the belongings and vice versa, if he finds it; he will call you or inform us to do so.

It will be kept in our safe custody for 90 days before disposing of it thereafter without any risk or liability on behalf of the company or its employees.

Please visit the privacy and terms & conditions pages for more details.